Find answers to common questions about our products, orders, shipping, and support services.
We currently accept Cash on Delivery (COD) and PayPal. Additional payment options may be added in the future.
Cash on Delivery is available for eligible locations within the United States. Availability may vary based on delivery area.
We currently ship exclusively within the United States.
Most orders are delivered within 2–3 business days, depending on location and product availability.
Yes. All printers sold on West End Solutions LLC are new, unused, and sourced through authorized distribution channels.
Each product page includes compatibility details such as supported operating systems, connectivity options, and recommended usage.
Included ink or toner varies by model and manufacturer. Please refer to the product description for exact inclusions.
Yes, eligible products can be returned in accordance with our return policy. Products must meet return conditions to qualify.
You can submit a return request through our Return Order page using your order number.
You can track your order by visiting the Track Order page and entering your order number.
No account is required to place an order. However, creating an account helps with order tracking and return requests.
You can reach us through the Contact Us page, via email, or by phone during business hours.
We provide guidance and documentation where applicable. Physical installation services are not included unless stated.
